Privacy Policy
Effective Date: April 12, 2026 | Last Updated: April 12, 2026
Dr. Self Tape ("we," "us," or "our") operates the Dr. Self Tape mobile application and web platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By creating an account or using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.
1. Information We Collect
1.1 Information You Provide
| Data Type | Examples | Purpose |
|---|
| Account Information | Name, email address, password | Account creation and authentication |
| Profile Information | Headshot photo, bio, reel URL, resume, location, union status, experience, genres | Building your actor profile and reader matching |
| Payment Information | Payment method details (processed by Stripe) | Processing paid reader sessions and subscriptions |
| User Content | Self-tape video recordings, uploaded scripts (PDF/text), chat messages in the Green Room | Core Service functionality |
| Journal Entries | Post-session mood and notes | Personal acting growth tracking |
| Reviews & Ratings | Star ratings and written reviews of readers | Community quality and trust |
1.2 Information Collected Automatically
| Data Type | Examples | Purpose |
|---|
| Device Information | Device type, operating system, browser type | Optimizing the Service experience |
| Usage Data | Pages visited, features used, session duration, timestamps | Improving the Service and analytics |
| Log Data | IP address, access times, error logs | Security, debugging, and fraud prevention |
1.3 Device Permissions
The Service may request access to the following device capabilities:
- Camera — To record self-tape audition videos and participate in live video rehearsals
- Microphone — To capture audio during self-tape recording, live scene study, and video rehearsals
- Push Notifications — To notify you of new matches, messages, and session updates
- Screen Orientation — To lock portrait mode during recording for optimal video quality
You may grant or revoke these permissions at any time through your device settings. Denying camera or microphone access will prevent you from using recording and video call features.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide core features: self-tape recording, AI acting coach, scene study, script formatting, and scene generation
- Match you with other actors for reading and rehearsal through the Green Room
- Process payments for paid reader sessions via Stripe
- Generate AI-powered feedback on your performances using third-party AI services
- Provide text-to-speech (TTS) for scene partner dialogue during practice
- Track your auditions, submissions, and acting progress
- Send push notifications about matches, messages, and updates
- Improve the Service through usage analytics
- Prevent fraud and ensure platform safety
- Respond to your support requests
3. AI Services & Data Processing
Our Service uses third-party artificial intelligence (AI) services to power features like the Acting Coach, Scene Generator, Script Formatter, and Scene Partner. When you use these features:
- What is sent: Script text, scene dialogue, and your performance context are sent to our AI providers to generate feedback, scenes, or formatted scripts. Your video recordings are never sent to AI providers.
- Providers: We use Anthropic (Claude) as our primary AI provider and OpenAI as a backup. We also use ElevenLabs for text-to-speech voice synthesis.
- Data retention by AI providers: Our AI providers process data via their commercial APIs. Per their API terms, input data is not used to train their models and is not retained beyond the request lifecycle. See Anthropic's Privacy Policy and OpenAI's API Data Policy.
- Audio transcription: If you use voice features, audio may be transcribed using OpenAI's Whisper service. Audio data is processed in real-time and not stored by the provider.
4. Third-Party Services
We share data with the following categories of third-party service providers, solely to operate the Service:
| Provider | Purpose | Data Shared |
|---|
| Stripe | Payment processing | Payment method details, transaction amounts. We never store your full card number. |
| Daily.co | Live video rehearsal rooms | Video/audio streams during live sessions (end-to-end) |
| Anthropic (Claude) | AI acting coach, scene generation, script formatting | Script text, scene dialogue, performance context |
| OpenAI | AI fallback provider, audio transcription (Whisper) | Script text, audio for transcription |
| ElevenLabs | Text-to-speech for scene partner voice | Dialogue text for voice synthesis |
| Amazon Web Services (S3) | Cloud storage | Uploaded files (headshots, resumes, self-tape videos, scripts) |
| Railway | Server hosting | All server-side data (encrypted at rest and in transit) |
| Vercel | Frontend hosting | Static assets only; no personal data stored |
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Storage & Security
We implement industry-standard security measures to protect your data:
- All data transmitted between your device and our servers is encrypted using TLS/SSL (HTTPS)
- Passwords are hashed using industry-standard algorithms and never stored in plain text
- Authentication uses JSON Web Tokens (JWT) with configurable expiration
- Payment data is handled entirely by Stripe (PCI DSS Level 1 compliant) — we never access or store your full card number
- Self-tape video recordings are stored in encrypted cloud storage (Amazon S3)
- Database access is restricted and monitored
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
- Account data: Retained for as long as your account is active. Upon account deletion, personal data is removed within 30 days.
- Self-tape recordings: Stored until you delete them or delete your account.
- Chat messages: Retained for as long as the associated match exists.
- Journal entries: Retained until you delete them or delete your account.
- Payment records: Transaction records may be retained for up to 7 years as required for tax and legal compliance.
- Server logs: Automatically purged after 90 days.
7. Your Rights & Choices
7.1 All Users
- Access: You can view and download your personal data from your profile settings.
- Correction: You can update your profile information at any time.
- Deletion: You can delete your account and all associated data from within the app (Settings > Delete Account), or by emailing us. We will process deletion requests within 30 days.
- Notifications: You can manage push notification preferences in your device settings.
- Camera/Microphone: You can revoke device permissions at any time through your device settings.
7.2 European Economic Area (EEA) — GDPR
If you are located in the EEA, you have additional rights under the General Data Protection Regulation:
- Legal basis: We process your data based on (a) your consent, (b) contractual necessity to provide the Service, and (c) our legitimate interests in improving the Service and preventing fraud.
- Data portability: You may request a copy of your data in a structured, machine-readable format.
- Restriction: You may request restriction of processing in certain circumstances.
- Objection: You may object to processing based on legitimate interests.
- Withdrawal of consent: You may withdraw consent at any time without affecting the lawfulness of prior processing.
- Supervisory authority: You have the right to lodge a complaint with your local data protection authority.
7.3 California Residents — CCPA/CPRA
If you are a California resident, the California Consumer Privacy Act provides you with additional rights:
- Right to know: You may request the categories and specific pieces of personal information we have collected about you.
- Right to delete: You may request deletion of your personal information.
- Right to correct: You may request correction of inaccurate personal information.
- Right to opt-out: We do not sell or share your personal information for cross-context behavioral advertising. No opt-out is required.
- Non-discrimination: We will not discriminate against you for exercising your CCPA rights.
8. Children's Privacy
The Service is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children under these ages. If we learn that we have collected data from a child under the applicable minimum age, we will delete that information promptly. If you believe a child has provided us with personal data, please contact us immediately.
9. Local Storage & Cookies
Our Service uses browser local storage and session storage (not traditional cookies) to:
- Maintain your authentication session
- Store your UI preferences (theme, filter settings)
- Cache journal entries as a fallback when offline
We do not use tracking cookies or cross-site advertising trackers. No data stored locally is shared with third parties.
10. International Data Transfers
Our servers are located in the United States. If you are accessing the Service from outside the US, your data will be transferred to and processed in the US. We implement appropriate safeguards (such as standard contractual clauses where applicable) to ensure your data is protected in accordance with this policy and applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email or in-app notification for significant changes
Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
12. Account Deletion
You can request complete deletion of your account and all associated data at any time:
Upon deletion, we will permanently remove your profile, self-tape recordings, messages, journal entries, and all associated data within 30 days. Some data may be retained longer if required by law (e.g., payment transaction records for tax compliance).
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
We will respond to all privacy-related requests within 30 days.
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